QuickSteps is an innovative software tool designed to make machine troubleshooting faster, easier and more reliable right on the shop floor. It combines guided fault diagnostics with practical action instructions and ongoing knowledge management — reducing downtime and boosting productivity.
How it works:
QuickSteps leads users through a series of interactive dialog boxes (yes/no questions, images, videos) to precisely identify the cause of a machine fault — even without deep technical expertise. Once the issue is determined, QuickSteps displays prioritized, concrete steps for resolution, based on historical data and effectiveness.
Built-in knowledge growth:
A graphical modeling system allows internal super-users to continually build, update and extend the fault cases and solutions database, keeping the system always relevant to new machines and processes. This evolving knowledge base not only speeds up troubleshooting but also supports learning and knowledge transfer across teams.
Key benefits:
*Reduce downtime: Fast, guided diagnosis and effective solutions help avoid lengthy stoppages.
*User-friendly: Intuitive graphical interface minimizes training time and makes the tool accessible to all operators.
*Boost productivity: Prioritized actions increase the chance of quick fixes and continuous improvement.
*Strengthen knowledge management: Centralized and continuously updated insights align with best practices and standards like ISO 9001:2015 and ISO 30401.
In environments where every minute counts, QuickSteps bridges the gap between machine issues and immediate solutions, empowering teams to act confidently, learn collectively, and keep production running smoothly.
