AI first-level support with text, photos and videos in your native language

In packaging plants in the pharmaceutical and food industries, as well as in the automotive industry, production disruptions often arise from simple causes: dirty/misaligned sensors or incorrectly set values. Inexperienced plant operators are unable to reliably identify these standard cases and call in maintenance – resulting in waiting times and downtime. MADDOX provides first-level support on the shop floor: step-by-step help via text, photos and videos – automatically in the native language. Machine data is analysed using AI, conditions are identified and appropriate measures are suggested. Successful solutions are documented, knowledge remains available and technical teams are relieved of some of their workload.